We would like to wish all our customers and supporters a very Merry Christmas and a happy, healthy New Year.

We will be closed from 5pm on Tuesday 23 December and re-open on Monday 05 January 2026 at 9am.

RENT PAYMENTS:
During this period you can still pay your rent online - see Related Link below. Or with your Allpay card at any local paypoint - look for the paypoint sign outside convenience stores.

Anyone using an Allpay payment card will need to be aware of the following payment limits:
Paypoint outlet - £200 limit per transaction
Post Office - £999 limit per transaction

EMERGENCY REPAIRS INFO:
Emergency repairs required during this period should be reported by telephoning 01856 873430.

If you are in need of emergency repairs to make safe a situation that is either a risk to the tenant or members of the public, or to make a property secure or prevent further damage, check our website for details on what is classed as an emergency: www.ohal.org.uk/tenants/report-repair

PLEASE NOTE: if you are a sharing owner you are responsible for the repairs and maintenance of your home and if you decide to use the emergency service you will be recharged for any costs.