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Orkney Housing Association
Quality Affordable Homes for Orkney

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Take a meter reading today ahead of energy price cap hike

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Prices rise 10% on 1st October

Orkney Housing Association is suggesting that tenants should take electricity meter readings today, Monday 30th September, to avoid paying too much for their energy when the price cap hike comes in on 1st October.

To avoid any issues with direct debits and potentially over or under paying around the price cap rise households, and especially those on Standard Variable Tariffs, should take and submit a reading before the rise.
The regulator, Ofgem, resets its cap on the amount suppliers can charge every three months.

The latest change, from £1,568 to £1,717 for average users on a dual tariff, but in reality likely to be significantly higher in the north of Scotland, takes place tomorrow, Tuesday 1st October. It represents a 10% increase on the current level.

Energy Officer Robert Leslie said: “Submitting a reading before midnight will avoid your supplier sending you an estimate that might lead to higher charges.

“Generally, the advice would be to keep in contact with your supplier if you have concerns about your direct debit or how you are paying off any energy debt. Your supplier has a duty to discuss these issues with customers. It is possible to reduce direct debit levels in line with usage, and to arrange longer periods for debt repayment.”

People who cannot submit readings by midnight should do so as close to the date as possible. Those with smart meters should ensure the device is working.

Taking a photo of the meter reading can also help to resolve any disputes that may arise.

If you would like further advice on energy usage please contact Robert Leslie, Energy Officer, on 875253 ext 404 or at robert.leslie@ohal.org.uk

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